Auto and Home Insurance FAQs

 

How do I service my policy?

Please visit our online service center where you can do the following online.

You may also call us toll free at (800) 535-2001 or send us an email with your coverage questions or requests. To make changes to your policy, please have the following information ready:

Auto: To add a driver

Auto: To add a vehicle

Auto/home: To change loan or mortgage company

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What are my payment options?

You can choose from a variety of payment options, including:

When an auto policy is on a monthly payment plan, the six-month premium is divided into five equal installments starting on the renewal date. When a homeowners/renters policy is on a monthly payment plan, the 12-month premium is divided into 11 equal installments starting on the renewal date. An installment for the month prior to the renewal will not be deducted unless you change your policy during the time frame. Monthly payment options will include a nominal convenience fee.

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How can I request duplicate policy information?

You may request documents online.

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How do I file a claim?

You may submit your claim online using our claim center.

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How do I request a free quote for auto or home insurance?

Or, for auto or home quotes, call us toll free at (800) 842-3344 (for all coverage options).

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