TurboTax FAQs

• Who is able to import account information into TurboTax?
• Which forms will be available?
• Can I use TurboTax if I receive an amended tax statement?
• When will tax forms be available?
• How do I automatically retrieve account information for TurboTax?
• Can I download cost basis information from a sale of a mutual fund or a brokerage investment into TurboTax?
• How can I get additional TurboTax assistance?

Ameriprise Financial clients can use this feature for the 1099 forms associated with their Social Security number, are registered to use My Financial Accounts and have purchased the TurboTax software. Register for My Financial Accounts.

• 1099-B, Proceeds from Broker Transactions
• 1099-DIV, Dividends and Distributions
• 1099-INT, Interest Income
• 1099-MISC, Miscellaneous Income
• 1099-OID, Original Issue Discount
• 1099-R, Distributions from Pensions, Annuities, Retirement or Profit-Sharing Plans, IRAs, Insurance Contracts, etc.

There are some special situations having to do with annuities, life accounts or estate settlements that might prevent the online availability of forms 1099-MISC, 1099-INT or 1099-R.

After you import tax form information to your TurboTax return, carefully review and compare all items on your TurboTax return against the information you received on the tax forms that were mailed to you. It is important that all reportable activity has been accounted for and adjusted if necessary.

Amended tax statements or data can be imported into your TurboTax return beginning on Feb. 5. Corrected and/or late original tax form data will be updated and available to download on approximately the 1st and 15th of each month, although we will update weekly from April 1 to April 15.

Be sure to review the corrected information you have downloaded against the printed tax statements received in the mail. You may need to manually adjust or correct any inconsistencies found in the online version.

Available tax forms will be online on or before the date included in this chart:

The last date that tax data for tax year 2007 can be imported is Oct. 15, 2008.

After you have purchased and installed the TurboTax software, follow these steps to import your Ameriprise Financial or RiverSource account data:

• On the "Choose How to Enter Your Income" screen, select the "Guide Me Through Income" button.
• When given the option to save time by importing your investments, choose the "Import My Information" button.
• Once you have selected to import your information, you'll be asked to choose your financial institution from a list of possible options. Select Ameriprise Financial and click "Retrieve Income." If you don't see Ameriprise Financial as an option, you might need to update TurboTax.
• To import your Ameriprise Financial or RiverSource information, you'll need to log in with the user ID and password you use to access your accounts on ameriprise.com. If you've forgotten your My Financial Accounts login information, call our Customer Service Center at (800) 862-7919.
• You might notice that when asked to select the Ameriprise Financial information you'd like to import into TurboTax, your account number(s) are in a different format from what you're accustomed to seeing — with no spacing and different zero placement.
• Once you retrieved your Ameriprise Financial information, be sure to check it against the tax statements you received in the mail. Since the printed tax statements received in the mail is the official document of record, you will need to manually correct any inconsistencies found in the online version.

Visit the TurboTax website for additional help installing the software or getting started in TurboTax.

Cost basis information is not available to download directly into your TurboTax return. Currently, the information that will be provided is the information shown on Form 1099-B, Proceeds from Broker Transactions. You will need to manually enter the cost basis and the date acquired for each transaction using information from your records, or in some cases, basis information that we have provided to you..

If your question is not answered here, visit the support section of the TurboTax website.