Resources for clients affected by Hurricane Helene

If you’re affected by Hurricane Helene, we’re here to help.

Representatives are available with the following services: 

Expedited access to cash.

A process is in place to expedite money movement. For assistance, please call the Ameriprise Client Service Center at 800.862.7919. Hours are:

• 7 a.m. to 7 p.m. Central Time (CT), Monday - Friday
• 8 a.m. to 5 p.m. (CT) Saturday and Sunday

Representatives can also assist with RiverSource Insurance and Annuity accounts and answer insurance premium questions.

Access to account information.

Log in to the secure site on ameriprise.com for anytime, online access to account information, statements and documents. You can also securely access this information on the Ameriprise app.

• If you’re unable to log in or need to register for access, we can assist. Please call the Ameriprise Client Service Center at the number listed above.

If your financial advisor’s office is closed due to Hurricane Helene, please call the Ameriprise Client Service Center at the number listed above for any account needs.