Ameriprise tax data download FAQ

The Ameriprise tax download feature allows you, or a tax preparer working on your behalf, to download tax data from many 2024 tax documents issued by Ameriprise Financial, into an electronic spreadsheet. You can save the spreadsheet to your computer and use it to complete your tax returns. See the list of tax form data that can be imported below in “Which tax form data will be available to import?”

The tax data import is not your official tax document. The printed tax document(s) you receive from Ameriprise via U.S. mail or e-delivery are your official tax documents and contain information that we will report to the Internal Revenue Service (IRS), as indicated on the tax documents.

Note: If you have access to TaxAct^®, TurboTax^® or H&R Block^® tax preparation software or online sites, you don’t need to use the Ameriprise tax download. We have a relationship with these vendors and the tax data can be imported directly into their software or online sites.

• Ameriprise clients who are taxpayers on certain 2024 tax documents, may use the tax download feature. See the list of tax documents that can be imported below in “Which tax form data will be available to import?”
• Tax professionals who have authorization from the taxpayer, can use the Package ID and Document ID found on the client's tax package from Ameriprise to access and download the tax data found in that tax package.
• The Package ID and Document ID only allow access to the tax data from the particular tax package where they are published; they don’t allow access to any other tax packages or client data on the secure site at ameriprise.com.
• Accessing tax data without the authorization of the taxpayer is not permissible.

The first page of your 2024 tax package(s) has the login credentials (Package ID and Document ID) to access the Ameriprise tax download. Provide your tax professional with:

• Your complete 2024 tax package
• Web address to access the Ameriprise tax download — ameriprise.com/taxprofessionals
• Verbal authorization to access the data on your behalf

Use the “Import now” link found in the Ameriprise tax download section on the Resources for tax professionals page to access the login page for the tax data import.

The Package ID and Document ID found on your tax statement package(s) are your login credentials. Your login credentials are different every year.

Each 2024 year-end tax package you receive from us may have different login credentials and will need to be imported separately.

If you imported tax data to your return and then made manual changes to it - for example, you added or changed a dollar amount or a date of purchase – the manually added or updated data will remain in your return and will not be automatically replaced when you import your amended tax package. To avoid data duplication, you will need to manually delete any of the documents that you made changes to before attempting to import again. For more information see “If I receive a corrected tax document, will the updated tax data be available to import?” below.

Note: The Package ID from your tax package is entered in the “Account” field on the login screen.

• Account (Package ID): Enter without spaces; not case sensitive.
• Document ID: Without spaces; not case sensitive.

2024 tax information will be available to import starting in February, 2025 after tax documents are produced.

• Review the 2024 tax statement mailing dates to determine when tax data will be available to import for various products and statements
• You will receive an invalid login error message if you attempt to enter your login credentials before the data is available

Tax data for tax year 2024 will be available for import through the middle of October 2025. The exact date has not been set yet, but it will be close to the expiration of the Oct. 17, 2025 filing extension, when the IRS discontinues e-filing.

Prior year tax data will not be available to download.

Note: Victims of hurricanes, wildfires and other designated natural disasters may be granted additional time to file. See your tax professional and visit the Tax Relief in Disaster Situations in the irs.gov newsroom to determine if this may impact you.

• See TurboTax® FAQ
• See TaxAct® FAQ
• See H&R Block FAQ

Tax information from the following tax documents, issued by Ameriprise Financial, is not available for electronic import. If your tax package contains only the forms listed below, you will receive an invalid log on error message after you enter your login credentials. 

• Form 2439, Notice to Shareholder of Undistributed Long-Term Capital Gains
• Form 5498, IRA Contribution Information
• Form 5498-ESA, Coverdell ESA Contribution Information
• Form 1097-BTC, Bond Tax Credit
• Form 1099-Q, Payments From Qualified Education Programs (Under Sections 529 and 530)
• Form 1099-LTC, Long-Term Care and Accelerated Death Benefits
• Form 1099-SB, Seller’s Investment in Life Insurance Contract
• Form 1042-S, Foreign Person’s U.S. Source Income Subject to Withholding

Additionally, supplemental statements or supplemental information are not available for import because we are not required to report that information to the IRS.

For example, ordinary loss for an Ameriprise Stock Market Certificate (SMC) reported on the detail for Interest Income supplemental statement, (with OL indicated in the Notes column) * will not import and must be manually entered into the tax return.

Please work with a qualified tax professional to ensure that you manually input all required and necessary information into your Federal or state tax return, as applicable.

*Ordinary loss reported on the Detail for Interest Income page may occur when the participation interest payment for a Stock Market Certificate is less than the total OID accrued during the term. There may also be ordinary loss reported on Form 1099-B, Proceeds from Broker and Barter Exchange transactions if a client surrenders a Stock Market Certificate early, before the term-end.  The Form 1099-B ordinary loss information is available for electronic import.

• If you receive more than one tax document package, as many clients will during the 2024 tax season, you will need to import each package separately using the unique Package ID and Document ID on the mailer page of each tax document package.
  • For example, if you receive a tax document package that contains tax data from your IRA account (e.g. Form 1099-R) in early February, and in mid-February you receive tax data for your brokerage account (e.g., Form 1099-DIV), you will need to import each package separately.
• If you imported tax data to your return and then made manual changes to it - for example, you added or changed a dollar amount or a date of purchase – the manually added or updated data will remain in your return and will not be automatically replaced when you import your amended tax package. To avoid data duplication, you will need to manually delete any of the documents that you made changes to before attempting to import again. For more information, see the following question.

• The tax data you import is current at the time of the import. However, if you imported tax data to your return and then made manual changes to it - for example, you added or changed a dollar amount or a date of purchase – the manually added or updated data will remain in your return and will not be automatically replaced when you import your amended tax package. To avoid data duplication, you will need to manually delete any of the documents that you made changes to before attempting to import again.  Any corrected tax information will be available to import when the corrected tax document is mailed to you. The corrected data will overlay the original data when it is imported.
• Any corrected tax information will be available to import at the time the corrected tax document is mailed, and the corrected data will overlay the original data when it’s imported, if no manual updates have been made*.
• We will send you only the tax document that is being corrected or any new tax statements. If you previously received other 2024 tax documents that don’t require a correction, they will not be re-sent to you.
• The Package ID and Document ID which are your log-in credentials will always remain the same as they were on the year-end tax package. Any subsequent import using these log-in credentials will capture the most up-to-date tax data for all accounts with 2024 tax data available for import for that package.

• If you receive a corrected tax document, you may follow the “Import tax data” steps below to import updated tax data into a new spreadsheet and then use the updated information to complete your tax return.

Only current year tax data is available to download. However, tax documents, monthly/quarterly client account statements and trade confirmations are viewable online for seven years.  

You should retain your own copies in a secure location if you anticipate you will need a record of account activity dating back more than seven years.

If you have questions about the tax data that is provided from Ameriprise or need technical support, please contact our Customer Service Center at 800.862.7919.

You can access a copy of most of your tax documents on the secure site on ameriprise.com to reference as you work on your tax return. Some annuity tax documents are only available on riversource.com.

• Register for the secure site on ameriprise.com.
• Log in to the secure site on ameriprise.com.
• Click " Documents"
• Select the Tax Documents folder.
• Select the tax document from the list provided.

1. To import a CSV or ZIP file go to ameriprise.com
   • Hover over Financial Goals & Priorities
   • Select Taxes from the drop-down menu 
   • Select Download tax statement data, then click continue on the pop-up button to be directed to the AMERIPRISE HOUSEHOLDING ENTITY – Tax Download page. 
2. On the Ameriprise Tax Download Page:
   • Enter information into all the fields as described below:
     • Tax Year — Displays 2024 and only 2024 tax year data is available for import.
     • Account: Enter “Package ID,” without spaces; not case sensitive
     • Document ID — Enter the Document ID from your 2024 tax document package into this field without spaces, not case sensitive.
     • File Type – Chose either CSV or ZIP file.
     • Enter Code – in the box enter the visual code displayed in the reference area.
3. Once all fields are completed, click the Download button.
4. Select “Open” to view the import file. You will be able to save this file to your computer and /or print it.

Note: The import file contains data that may not have all the adjustments that you will see on the printed or online version of your tax documents. For example, transactions may not appear in chronological order, aggregate totals are not provided for multiple transactions, and in dollar amount fields, zeroes after the decimal don’t display. Once the data has been imported into the spreadsheet you may change cell format, sort or filter the data, and make any other adjustments to make the data optimal for completing your tax returns.

If you need technical support with your tax data import, please contact our Customer Service Center at 800.862.7919.

A comma-separated values (CSV) file stores numbers and text in records (rows) that contain a sequence of fields separated by tabs or commas. All records should have the same number of fields, in the same order. The CSV file format is very simple and supported by almost all spreadsheets and database management systems. Among its most common uses is moving data between programs that operate on incompatible (often proprietary and/or undocumented) formats.

The Ameriprise tax download tool is accessing your tax data and transferring it into a CSV file in a format that can be imported into a spreadsheet. The imported tax data can then be saved in the spreadsheet and uploaded into a tax preparation program, eliminating the need for manual data entry.

Note: If you have access to TurboTax®, TaxAct®, H&R Block® tax preparation software or online sites, you don’t need to use this tax data download feature. We have a relationship with these vendors and the tax data can be imported directly into their software or online sites.

The data in the CSV file is raw data from the database. Once the data has been imported into the spreadsheet, you may change cell format, sort or filter the data, and make any other formatting adjustments to make the data optimal for completing your tax returns.