TurboTax^® FAQ

The Package ID and Document ID found on the first page of your tax document package(s) are your login credentials. Your login credentials are different every year.

Each 2024 year-end tax package you receive from Ameriprise will have different login credentials and must be imported separately.

Enter your Package ID and Document ID in the fields below:

• Account: Enter ‘Package ID’ without spaces; not case sensitive
• Document ID: Without spaces; not case sensitive.

If you receive corrected tax documents your log-in credentials will always remain the same as they were on the year-end tax package. For more information, see “If I receive a corrected tax document, will the updated tax data be available to import?” below.

• Ameriprise clients who have access to the TurboTax software or online products can use the import feature. See the list of tax documents that can be imported below in “Which tax form data will be available to import?”
• You may also import and share your Ameriprise tax data with your tax preparers who have access to Intuit® Accountants tax preparation products. For more information, see “Tax data import for tax professionals” section below.

See Ameriprise tax download FAQ 

• Form 1099-B, Proceeds from Broker and Barter Exchange Transactions
• Form 1099-DIV, Dividends and Distributions
• Form 1099-INT, Interest Income
• Form 1099-MISC, Miscellaneous Information (located in the “Other Common Income” section)
• Form 1099-OID, Original Issue Discount
• Form 1099-R, Distributions from Pensions, Annuities, Retirement or Profit-Sharing Plans, IRAs, Insurance Contracts, etc.

Remember:

• If you receive more than one year-end tax package from Ameriprise, you must import each package separately. View " How do I import my Ameriprise tax form data?" section below for step-by-step instructions.
• Supplemental statements or supplemental information are not available for electronic import because we are not required to report that information to the IRS. See the following question for more information.

See Ameriprise tax download FAQ.

See Ameriprise tax download FAQ. 

See Ameriprise tax download FAQ. 

Critical: If you imported tax data to your return and then made manual changes to it - for example, you added or changed a dollar amount or a date of purchase – the manually added or updated data will remain in your return and will not be automatically replaced when you import your amended tax package. To avoid data duplication, you will need to manually delete any of the documents that you made changes to before attempting to import again. Visit the intuit TurboTax support tab to learn how to manually delete tax data.

• TurboTax Support: The link to TurboTax support is on their https://ttlc.intuit.com/ website. Use the TurboTax Help feature to search a question or keyword.
• TurboTax FAQs: The link to TurboTax FAQs is on their https://turbotax.intuit.com/resources/support/ website. Use this feature to browse helpful answers to common questions.
• TurboTax Contact us: The link to TurboTax Contact can be found on the https://support.turbotax.intuit.com/contact/ website homepage. Use this feature to connect with the right TurboTax expert.
• If you have questions about the tax data that is provided from Ameriprise Financial during the import, please contact our Customer Service Center at 800.862.7919.

Visit the TurboTax website for additional help installing the software or getting started in TurboTax. Be sure to download any recent updates to the program, if prompted.

Once you have installed the TurboTax software or purchased the online version, follow the steps below to import your tax form data.

1. You can access a copy of your tax documents on the secure site on ameriprise.com* to reference as you work on your tax return. Register or log in.

• Click "Documents"
• Select the Tax Documents folder.
• Select the tax document from the list provided
  
  *Some annuity tax documents are only available on riversource.com. Log in.

2. Start your tax return in the most current desktop or online version of TurboTax filing software.  Be sure to download updates to the program, if prompted.

• Create/Sign into TurboTax
• Once started, navigate to the Federal > Wages & Income area, click the “Visit” button to sections for each type of income you received.  Sections of interest will be:

• “Investments and Savings” for 1099-INT, 1099-DIV and 1099-B
• “Other Common Income” for 1099-MISC
• “Less Common Investments and Savings” for 1099-OID
• “Retirement Plans and Social Security” for 1099-R

• At the “Let’s import your tax info” page

• In the box, begin typing Ameriprise Financial
• Once Ameriprise Financial populates in the drop-down area, click on Ameriprise Financial

• Enter your Package ID and Document ID from the first page of your Ameriprise tax package(s). Note: Your login credentials change every year so be sure to use your 2024 tax package(s).

• Enter your Package ID and Document ID into the fields below:
  • Package ID: Enter without spaces; not case sensitive.
  • Document ID: Enter without spaces; not case sensitive.
  • Verify the data imported into your TurboTax return matches the data on the tax forms in your Ameriprise tax package(s).
• Note: The amounts in the import will be rounded up to the nearest whole dollar amount without any decimals, per IRS guidelines.

3. Confirm all forms you expected were imported and verify the data imported into your TurboTax return matches the data on the tax forms in your Ameriprise tax package(s) before moving to the next step in the TurboTax tax preparation process.

Remember:

• If your tax package contains multiple types of 1099 forms, you only need to perform the import steps one time to get all tax data imported into your tax return.
• If you received more than one year-end tax package from Ameriprise, you must import each package separately.
• If you imported tax data to your return and then made manual changes to it - for example, you added or changed a dollar amount or a date of purchase – the manually added or updated data will remain in your return and will not be automatically replaced when you import your amended tax package. To avoid data duplication, you will need to manually delete any of the documents that you made changes to before attempting to import again. For more information see “If I receive a corrected tax document, will the updated tax data be available to import?” above.

The import function that allows clients to electronically import tax data from Ameriprise Financial tax documents into their TurboTax tax return is also integrated with Intuit Accountants tax preparation products for tax professionals.

Not all TurboTax products offer auto import of investment income. More information about these products is available on the Intuit website at https://turbotax.intuit.com/personal-taxes/compare/.

The cost basis and holding period reported on Form 1099-B, Proceeds From Broker and Barter Exchange Transactions, associated with sales of covered securities* is available to import into your TurboTax return. Cost basis and holding period information for your noncovered sales transactions, displayed on Form 1099-B, will also import into your tax return even though we don’t report it to the IRS.

• The information held in our records may not reflect all basis adjustments that would be necessary for calculations of the basis of securities that are sold.
• For noncovered shares, adjustments related to wash sales, cash transactions associated with corporate actions, such as mergers or spin offs; unit investment trusts, and widely held fixed investment trusts and other activity may not reflect accurate cost basis.
• If you have received your shares through a gift, inheritance or divorce, the cost basis may not have been adjusted. Please review cost basis information with your tax accountant and adjust as appropriate to your tax situation.
• It is important that you verify data using your records when calculating gains or losses for tax reporting purposes. To adjust the information, you will need to edit the imported information.
• We may not have cost basis available for import in some situations. You will need to manually enter any cost basis and acquisition date information that is missing, using information from your own records.
• Please see the instructions associated with your tax statements for more information. Consult a tax professional for questions about completing your tax returns.

*For an explanation of cost basis reporting regulations and covered vs. noncovered investments, see Cost Basis Reporting FAQs.

Individual transactions reported on Form 1099-B, Proceeds from Broker and Barter Exchange Transactions, will be downloaded to IRS Form 8949, Sales and Other Dispositions of Capital Assets. Totals from Form 8949 will automatically calculate to IRS Form 1040, Schedule D.

• Date of acquisition, Box 1b on Form 1099-B, Proceeds from Broker and Barter Exchange Transactions, will display “various” if the sale involves tax lots purchased on multiple dates. If the sale involves a single tax lot purchased on one date, Date of acquisition, Box 1b, will display the actual date of the purchase.
• Clients who have had multiple sales in 2024 may see both “various” and actual dates in Date of acquisition, Box 1b, depending on the tax lots that comprise each sale.
• Date acquired on Form 8949, Sales and Other Dispositions of Capital Assets will display either “various” or an actual date based on what was reported on Form 1099-B.
• Consult a tax professional and the IRS instructions for IRS Form 1040, Schedule D, Capital Gains and Losses, for additional information on reporting the date acquired.